Cloud Engagement Operations Manager

Job Description We are seeking a Cloud Engagement Operations Manager to lead our Cloud Hub Service Desk function. In this role, you will oversee communication between stakeholders and Cloud Operations, ensuring that all cloud-related inquiries, service request communications, and knowledge management activities are delivered effectively, consistently, and at scale. You will lead a team of Cloud Engagement Consultants, acting as an L1 escalation point for complex issues while driving strategy, s…