Center Performance Management Manager (Reporting & Analytics) (F/M/D)

Turn KPIs into priorities. Turn priorities into measurable improvement. In this role you’ll help shape how Service Delivery performance is understood, discussed, and improved - partnering with senior stakeholders and building the insights and reporting that keep leaders focused on what matters most. Please be aware that the role will require at least 2 days per week in the office in Warsaw. What you’ll do Steer and apply the Service Delivery performance framework (KPIs, definitions, thresholds,…